Get in Touch

Have questions, ideas, or feedback? We'd love to hear from you. Early access launches Q2 2026.

How to Reach Us

We're a small team building WIGGWIGG. Every message gets a personal response.

Ideas & Feedback

Have a feature idea? Found a bug? Want to suggest an improvement? We want to hear it.

Email Us: support@wiggwigg.ca

Response within 24 hours

Once you have an account, you can also use our encrypted in-app support forms for Bug Reports, Feedback, and Feature Suggestions.

Perfect for:

  • Feature requests and ideas

  • Bug reports

  • General questions

  • UX feedback

Security Issues

Found a security vulnerability? We take security seriously and respond quickly.

Security Team: security@wiggwigg.ca

Priority response within 4 hours

Perfect for:

  • Security vulnerabilities

  • Privacy concerns

  • Suspected incidents

  • Responsible disclosure

Business & Partnerships

Interested in partnerships, integrations, or business opportunities?

Business Team: business@wiggwigg.ca

Response within 2 business days

Perfect for:

  • Integration partnerships

  • Business inquiries

  • Media & press

  • Feature sponsorship

General Inquiries

Not sure where to send your message? Start here and we'll point you in the right direction.

General Contact: hello@wiggwigg.ca

Response within 24-48 hours

Perfect for:

  • Account questions

  • Early access inquiries

  • General support

  • Anything else

What to Expect

Built by One Person

Small team

WIGGWIGG is built by one person, so you'll get personal, thoughtful responses. Not automated replies.

We read everything

Every email, every idea, every piece of feedback gets read and considered. The best suggestions make it into the product (with credit!).

Pre-launch phase

Early access launches Q2 2026. Right now, we're gathering feedback from family and friends, refining features, and building community. Your input shapes what we build.

Response times are estimates. I'm one person building this, so sometimes I'm faster, sometimes slower, especially outside business hours. Security issues always get priority.

Common Questions

How quickly will I get a response?
Most inquiries get a response within 24 hours. Security issues are prioritized and typically answered within 4 hours. Since WIGGWIGG is built by one person, response times may vary outside business hours.

What's the best email for feature requests?
Send feature ideas to support@wiggwigg.ca. We read every suggestion and the best ones make it into the product (with credit!).

Do you offer phone support?
Not yet. During early access (launching Q2 2026), all support is via email. This lets us provide thoughtful, detailed responses and maintain a knowledge base for common questions.

How do I report a security vulnerability?
Email security@wiggwigg.ca immediately. We take security seriously and respond to vulnerabilities within 4 hours. Please practice responsible disclosure and give us time to fix issues before public disclosure.

Can I schedule a call with the team?
For business partnerships or media inquiries, email business@wiggwigg.ca and we can arrange a call. For general support, email is the fastest way to get help.

Have Questions or Feedback?

We're here to help. Whether you have ideas, questions, or just want to learn more about WIGGWIGG, we'd love to hear from you.

Send Us an Email View FAQ